Mid Western Regional, Limerick
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- » HSE's concerns on funding CF drug (02-02-2013)
- » Waiting lists down by 40% in 2012 (23-01-2013)
- » Primary care takes major hit in HSE plan (10-01-2013)
- » ED trolley crisis returns (10-01-2013)
- » Child patients sharing EDs with adults (08-01-2013)
- » Fee cut may lead to GP waiting lists (17-12-2012)
- » Many will lose medical card entitlement (07-12-2012)
- » More medical card cuts on the way (05-12-2012)
- » Minister disputes nurse staffing claims (29-11-2012)
- » HSE probe set to go ahead (22-11-2012)
- » Galway staff included in Savita probe (19-11-2012)
- » Diabetes care 'in crisis' (09-11-2012)
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- » Bookies tip St James's for kids' hospital (05-11-2012)
- » IHCA members 'in favour of LRC deal' (01-11-2012)
- » Progress made on waiting lists (23-10-2012)
- » Treatment waiting lists fall (21-09-2012)
- » HSE deficit grows further (20-09-2012)
- » €750m health cuts in 2013 - consultant deal (18-09-2012)
- » Consultant talks go past deadline (17-09-2012)
- » Minister blames HSE for cuts (07-09-2012)
- » Waiting list fund is cut to ease deficit (06-09-2012)
- » Reilly didn't approve cuts - CEO (31-08-2012)
- » Massive HSE cuts announced (30-08-2012)
- » Safety fears over hospital cuts (28-08-2012)
- » Public unimpressed with Reilly's record (24-08-2012)
- » New head of HSE announced (27-07-2012)
- » HSE top tier may remain in revamp (27-07-2012)
- » New HSE structures will only last two years (18-07-2012)
- » HSE chief to quit (18-07-2012)
- » €45m could be saved in increments (28-06-2012)
- » Reilly rules out staff pay cuts (27-06-2012)
- » '350,000 on outpatient lists' (21-06-2012)
- » Blueprint outlines major ED revamp (19-06-2012)
- » Child and outpatient waits up (19-06-2012)
- » Patients wait six years to see consultant (18-06-2012)
- » HSE facing €500 million deficit (14-06-2012)
- » ED patients being treated on floor (07-06-2012)
- » Tallaght - unsafe ED caused patient death (17-05-2012)
- » Many no longer visiting dentist - survey (01-05-2012)
- » Minister's expert to get nearly €½m (19-04-2012)
Below are the general comments about Mid Western Regional, Limerick as posted by people who have completed the online survey.
Listing 1 to 30 of 270 comments.
My mother died in this hospital in 2008 still very angry at how she was treated. She had a terminal illness, contracted mrsa while she was here. Was treated like an animal. Her sheets, blankets were covered in blood and never cleaned. Her family had to feed her because the nurses were scared to go near herwhich they couldn't even diagnose they had to look it up on the web.
|This user's rating:||23%|
My consultant was appalling with patients and let his ego get in the way of patient care. He should have referred me to a specialist consultant and Neurologist and didn't. He made me feel so inferior and a nuisance for asking basic questions re my condition and treatment.
|This user's rating:||36%|
Parking was shocking. I was unable to park and pick up a wheelchair person at reception but taxis were allowed to block up the area. I was made to move by parking staff and told to park car in car park and bring patient to car.
|This user's rating:||31%|
Nursing staff were the big issue here...understaffed or not, it cannot excuse the sub-standard attitude of these self- proclaimed saints. Get over yourselves and your 'tough' job. Try being the patient of such a collection of nurses. Nursing management have a lot to answer for. Nurses - next time you are on that picket line you are so fond of, try fighting for patients' rights and service improvements,not cribbing about your pay and precious biscuit budgets being cut.
|This user's rating:||28%|
The car park payment machines would not take notes, the staff at reception were not helpful, the staff in the coffee shop would love to help, but were out of all change and couldn't help. There was one guy in the euro car park shed and he couldn't leave his station. Nobody would put a sign on the payment machine saying 'coins only or pay at office' with directions. When I visited the shed all the way around the back of the building, there was a long list of inconvenienced visitors. I reckon the car park company are not doing their job maintaining and supporting the paid for parking and everybody else is getting annoyed at having to support the faulty equipment which is probably not being serviced with adequate change. Another small point - I thought the hospital was a no smoking site but there was lots of outside smoking. That's a policy that is not working and not being managed.
|This user's rating:||47%|
As it was an emergency and we had been through Shannondoc we were lucky enough not to have to wait for long in A&E. The staff were extremely busy but very courteous to all I observed. Thank you for your prompt action and calm efficiency.
|This user's rating:||87%|
As an A&E patient I was treated as if I was wasting 'professional' time. I went there certainly not with that intention. I had an apparent reaction to medication I had taken earlier in the night i.e slow, progressive swelling in my throat. Arrived at 5.30 am at which time I was hardly audible to the receptionist. I was extremely frightened. By the time anyone had time to assess me at 8.30am, it was starting to abate. I was eventually assessed but sent back out to the waiting area. I was again called an hour or so later, was asked to sit on an office chair at a computer terminal used by hospital personnel. A staff member apologised that it was the only place he could seat me but then portrayed a totally dismissive attitude and told me I was getting over a sore throat! This was in between the 2/3 times that I had to move from the chair so hospital personnel could access the terminal. It was suggested that I cease taking my meds with no further remedial action taken or suggested.
|This user's rating:||40%|
Found doctors either did not want to listen or were too tired to care. Left after waiting hours at a clinic appointment totally depressed and as wise as when I went in. Very disappointed about whole situation.
|This user's rating:||42%|
It's such a pity that everyone is so stretched and ran off their feet. They do their best but just not enough hands. They should be given what they need.
|This user's rating:||68%|
A&E unsafe, poor level of care. Nurses overworked and disinterested. Doctor disinterested. Fifteen hour wait with a nine-year-old. Not told what was going on at any stage. After nine hours I asked for a sandwich for child and was told to go from examination room to canteen where the child got sick. Doctor and nurse didn't remember us an hour later and we had to start the whole process again. Very worrying. Why am I paying health insurance? Where are the doctors? There was only one young doctor on duty to see children. Where is management in all this? It is not all down to cutbacks. I am a manager myself and I would lose my job if I allowed this farce.
|This user's rating:||24%|
The A&E was crowded. On a trolly fot two hours BUT staff were kind, gracious and very attentive. Catering staff brought me nice fresh sandwich. Ward staff were out of their minds trying to cope. How do they keep cool and sane??
|This user's rating:||87%|
A&E - the system when you get inside to meet doctors is all wrong. Management was zero. No chairs. People standing. Beds taking up the whole place. Lots of room in there for redesign. The paper system was a joke. I went from one nurse to the next, to the next test, to the next nurse to 5 different doctors. All for adominal pain. A joke. Crazy carry on. 12hrs of pillar to post. Lots of doctors working. Just running around like headless chickens. Waiting for doctors to come back from breaks. who is managing them? Lack of management not staff is the biggest problem there. I have a degree in software engineering and design systems. A new system is all A&E needs. Toilets so dirty. No soap to wash hands. No paper. No toilot paper inside doors of A&E. Jesus it's not rocket science. The dirt was unreal and the waiting was uncalled for. Enough staff there, just using them all wrong.
|This user's rating:||43%|
My father was an inpatient on five occasions in recent months. The hospital is filthy and uncaring. My father developed grade three pressure sores. He was not provided with a suitable bed and he was fasting when he was not going to undergo any surgery, there was no reason for him to fast. The lack of care caused my father great pain and discomfort. He recently passed away.
|This user's rating:||24%|
Not enough medical staff but a lot of admin staff.
|This user's rating:||64%|
The hospital is too busy with too few staff. Our experience was in A&E with a elderly dementia patient who had a stroke - two such experiences. Had to wait about 8 hours each time for a bed. Terrible experience because of the wait, the age & condition of the patient, not really being "owned" by anyone when in A&E, not knowing how long more, the busy state of the A&E, the doctors being so busy. Getting a bed in the ward is a relief - however the staff up there are way too busy also. It's no place for an elderly person - they haven't time to look after an elderly person - only treat her & do the basics as best they can. Staff excellent. The system is dire.
|This user's rating:||57%|
All grades of staff in the new cardiac unit were very pleasant, kind and thoughtful. Was very reassured during my stay. Felt very safe.
|This user's rating:||95%|
When I was admitted I was left in the corridor of the ward outside the sluice room. The smell was awful,but the nurses were all apologetic. They were doing their best,god love them. I was there for 1 night along with another very frail old woman. It was disgraceful that any patient should have to be left in this position. And to add insult to injury,I was billed for a private room.
|This user's rating:||78%|
Generally, patient care was attended to in a timely fashion as HDU stay was required, however, having left HDU to 'step down' ward, attention to the patients needs and requirements was relatively poor and he was left feeling he was a 'bed blocker'
|This user's rating:||59%|
Working as they do understaffed the care I received in the hospital was top class because everyone is so dedicated that they work like two people. Thank you all for excellent care
|This user's rating:||88%|
Left in agony for four days while hopsital made errors regarding my scan appointment and scope. Fasting for four days. A 16 year old given the scope before me ate crisps and sweets and had little or no pain. Discharged myself and went to a private consultant.
|This user's rating:||49%|
Terrible experience. Nothing properly explained by junior or senior doctors. A brusque and abrupt manner combined with a laissz-faire attitude, as well as a generally uncaring attitude mark this as a really awful experience. Could have no confidence in the staff as they were mostly unwilling to answer questions, and were quick to dismiss if one did so. Would strongly advise people with orthopaedic issues to go elsewhere.
|This user's rating:||25%|
My grandchild was sent to hospital by our GP on oxygen struggling to breath. When we arrived the nurses took her off of the oxygen, then sent us to sit in the waiting room with her. Two hours later, I called a nurse that was passing as I didn't like my grandchild's colour. They called us in and sat my granddaughter on a trolley, checked her oxygen levels which were low and put her back on the oxygen again. Then three hours later, the doctor saw her. Checked her chest. Tells us she has a chest infection gives us a prescription for an antibiotic. Now it gets better we tell him she is allergic to a particular med. He sends us home. On our way home we notice he has prescribed the medication she is allergic to. I am not happy with being sent home as I knew my grandchild was very ill and could barely breath. So I rang our GP who had sent us to the hospital with the oxygen. He cold not believe what he was hearing from us. We did not wait and took her to another hospital. The doctor had rang ahead. When we got there they could not believe what we had been through trying to get proper medical help. My granddaughter spend 16 days in hospital with pneumonia. She was a very ill little girl . . I THANK GOD EVERY DAY WE DID NOT GIVE THE MEDS THAT DOCTOR PESCRIBED . . Have to say thank god for our GP . .
|This user's rating:||21%|
I thought the staff in A+E were doing an excellent job in difficult conditions. They made my 24 hour stay as comfortable as possible. My only comment is it that it would be useful to be told at each stage what will happen next and how long that is likely to be before it happens. That way the patient knows they haven't been forgotton about. This seemed to be a problem for other people waiting for a long time.
|This user's rating:||80%|
A disaster area, got an infection while in hospital which I did not have when admitted to this hospital. 30 hours in A&E. Then in a make-shift mixed patient area with one toilet and wash-hand basin to service the patients and no shower facility. No continuity of staff, nurses coming and going from their "resident" areas to do "slots", who did not even have medical history of patient, no follow-up. Doctors not interested in finding diagnosis, just prescribing more painkillers and doing a perfunctory 3-min call-by job. Spent 7 days and nights in hospital and cleaning staff whom I saw once, propped their floor washing buckets ON TOP of patient tables and did only a swish of their mops around centre of floor while on their mobile phones. I could go on and on.
|This user's rating:||31%|
My father died last Sunday having been moved to Milford Hospice 2 days previously. I can only describe my fathers treatment or lack of it at LRH as inhumane. He was 89 yrs old and worked hard all of his life and paid his taxes and to end his life in a dump such as Limerick Regional Hospital just makes me so annoyed.
|This user's rating:||20%|
I was in a 4 bedded ward and for first two days N had no curtains around my bed, As a private patient i was not happy with my consultant, saw him in a&e and then just once more the day before I was discharged, I was in hospital for 5 days, The food was not great nor was it presented well. No water jugs were given to patients-only a lady would come once to ask if you would like a glass of water, juice or milk. Not good enough. my bed linen was not changed either.
|This user's rating:||34%|
Waiting lists are too long and when it's a child it's ridiculous that they have to wait forever to get anything done.
|This user's rating:||46%|
I contracted MRSA in CUH in 2004 and always advise the hospital. No swabs taken or even precaution as if they were not advised yet it is in all my notes. It has never cleared
|This user's rating:||54%|
Having to wait for 2.5 hours after the appointent time was ridiculous. Then when called in to to see the doctor there was people passing in and out through the room in route to other rooms which I thought was very inpersonal and left a lot to be desired
|This user's rating:||47%|
Brilliant serice and facilities, worth the wait. It all worked out in the end.
|This user's rating:||98%|